The implementation is aimed to enable better and faster business decisions across the customer organizations, standardise business processes and improve collaboration, meet strict compliance requirements and reduce costs through enhanced process efficiency.

The solution provides multi domain MDM implementation, including data governance to enable single organizational view of master data. The solution has gone live in Europe, the Middle East, and Africa (EMEA) with more than 200,000 customer accounts records, 50,000 material records, 4,000 product records, and 9,000 supplier records. More than 5,000 business users access this data daily over the portal. The MDM solution will now be extended to Lexmark’s North America and APAC operations.

“To stay competitive in today’s complex business landscape, a company needs to make quick decisions with timely analysis based on trusted data. This was the objective of the MDM implementation, with a focus on business intelligence, where-in a big part of Lexmark strategy is to learn everything about our customers on a foundation of consistent customer and product masters. We are pleased to have partnered Wipro who brought in proven expertise of successfully completing large scale MDM projects”. said Joe Young, (Senior Manager, Lexmark Inc. and Program Lead of MDM).

The solution will help in increasing accuracy of vendor payments and send data classified at the global level and accurate legal entity definition of customers and vendors ensures contractual compliance.

“The solution will go a long way in enabling business process transformation at Lexmark, providing a unified data governance and single view of master data for order to cash, purchase to pay and reporting processes, thereby helping Lexmark to manage master data as an enterprise asset,” said Sangita Singh, ( Sr. Vice President, Enterprise Application Services, Wipro Technologies).