I Believe that India is going to go places, with the growth curve taking a good climb.  This is the opportune time for game changers to display their talents.

It is my earnest belief that as CIOs we need to encourage our stake holders to be “game changers”.  With every enterprise built now on ICT, staff has more insight, than a majority of non ICT state players, in organisation process across verticals.

Also, it is definitely not a solo act. CIOs must be motivators and mentors to a nucleus group of “game changers”.

But, change is never easy. It is always a challenge to maintain the very skilled ICT workforce, even for sustaining basic operations.  So the way forward to ensure interest and challenge in the team which managing change is to innovate. When there is a collective effort to scrutinise an existing process, you would be amazed to see how well the team responds with multiple options to do a process differently.

It is also very easy to get carried away. The best way forward is to list a select set of processes or services or products to be put on the “change table” for a makeover. Then you can list the top five issues to be looked at for “change”; rank them based on the impact to business and performance measures and finally choose the most impacting issue for change.

CIOs should then fuel the team by triggering the need for urgent action and guide the team, for it is very important that everyone gets the vision right.  You can judge the effect of change through a POC or pilot run.

So, not every challenge is to be addressed, the team of game changers, needs to pick the right ones. And for better manageability the safe bet is not to have too many permutations and combinations to address the change.

Since business is never static, the need for game changers could change the landscape of organisation outlook and hence needs to be encouraged. It is also equally needed to get the buy-in from the executive management, once a clear road map has been thought of and articulate the change effect as to how the transformation would happen.

By S.Francis Rajan VP, ICT,  Bangalore International Airport Ltd THE AUTHOR HAS 27 yrs of Industry experience in the transportation vertical ( Airport and Airline)