Quality Health Care, The Electronic Way

Neena Pahuja, CIO, Max Healthcare and her team are equipping the hospital chain with a state-of-the-art Electronic Health Records system.

Outsourcing Open Source

Challenge: Mudra group takes the open source route to address its operations and accounting functionalities. The web based application is centralised and integrated with all the business processes.

Improving Efficiency

N Jayanta Prabhu, Essar Group’s Head of IT Infrastructure and Technology, decided to deploy a centralised communication platform in Essar. He brought in standardisation, optimised costs, and ensured users got seamless communication, be they iPhone lovers or Blackberry addicts.

Making ERP Fashionable

CHALLENGE: House of Pearl Fashions DEPLOYED ERP to gain better control over its PROCESSES and USED IT as a fashion statement to ENSURE employees started using it.

VTL’s Unified Platform Pleases Customers, Boosts Revenue

Challenge: With a simple idea of using a common platform for both Customer Care and Voice Value Added Services (VAS), Videocon Telecommunications Ltd.’s Ajay Satyarthi implemented the first of its kind, state-of-the-art single IVR architecture to minimise Cost and to optimise Core Network resources.